Selecting an attorney can be a similar experience to taking your car to the auto shop. Unless you have studied to be an auto mechanic or have worked on cars, you may wonder whether your car really needs the repairs or whether the amounts charged are reasonable. In other words, you are at the mercy of the expertise and honesty of that particular auto repair shop. So what are the essential criteria to consider when selecting an attorney?
- Expertise. Research and ask for the attorney’s credentials. Many attorneys have information on their own or other legal based websites—but don’t hesitate to ask directly for credentials.
- Reputation and References. What do others say about the attorney and law firm? Is the law firm willing to give out references?
- Responsiveness. One of the top complaints about attorneys is the lack of responsiveness. At Locke & Quinn we have a 24 hour rule—our goal is to respond to every client either that day or by the next work day. When it is clearly an emergency we try to respond immediately.
- Attentiveness. Ask the attorney how many other cases they are handling and whether adequate attention will be paid to you and your case.
- Comfort Level. When you first contact the attorney’s office—does the first person you speak with make you feel comfortable? When you meet with the attorney—does he or she show respect? Does the attorney seem like someone you can trust?
- Communication. Does the attorney explain things in a way that you can understand? Do the attorney and other staff keep in good communication? Do they ask what is the best way to communicate with you? Do they explain expected time frames? Is the billing easy to understand?
As a personal services law firm, at Locke & Quinn we understand how important it is that you place your trust in us. Just as you count on that reputable repair shop, we know that you count on us to properly address your legal needs in the areas of family law (divorce, support, custody, equitable distribution), personal injury, employment law, adoption & surrogacy, and LGBTQ family security issues.